Audio Vault

Private music library · originals preserved

Terms of Service

Last updated: September 7, 2026
Status: Draft for counsel review — do not publish until AV-T22 sign-off.

Adapted from the Basecamp open-source policies / CC BY 4.0. Modified for Audio Vault and DECISIONS.md.

These Terms of Service (“Terms”) govern your use of Audio Vault (https://audiovau.lt) operated by Muse & Machine LLC (“Company”, “we”, “us”). By creating an account or using the service, you agree to these Terms and our Privacy Policy and Content Policy.

The Service

Audio Vault helps you upload, store, organize, and play your music files in original form. The web app may offer simulated streamer controls that do not produce real audio on physical streamer hardware (D-110). Simulated playback is labeled in the product; it is not a substitute for a compatible browser or future hardware integration.

Private Library — Owner Access Only

Audio Vault is a personal, private library for you alone:

  1. Only you (the authenticated account holder) may stream, browse, or download your uploaded music through the service.
  2. We do not offer public pages, share links, embeds, collaborative libraries, follower feeds, or any feature that makes your music available to other people.
  3. Your music is not licensed, sold, broadcast, or distributed to other Audio Vault subscribers, visitors, or third parties through the product.
  4. Other users cannot access, search, or play your library. Accounts are isolated; we do not operate a social or file-sharing network.
  5. Future paired devices (for example, a home streamer you authorize on your account) may retrieve your files only under your login and device authorization. Pairing does not grant access to anyone else’s account or turn your library into a shared or public service.

If you want others to hear your music, you must do so outside Audio Vault. The service is for your backup, organization, and personal listening only.

Account Terms

  1. You must provide accurate registration information and keep credentials secure.
  2. You are responsible for activity under your account and for files you upload.
  3. You must be a human; automated signups are prohibited.
  4. You must comply with our Content Policy.

Subscriptions and Billing

  1. Paid plans are billed through Stripe in USD. Current list prices: $49/month or $490/year (~17% discount), including 2 TB storage unless otherwise stated at checkout (D-30–D-31).
  2. Free trial: 14 days with payment method required (D-36). If you do not cancel before trial end, your subscription begins and Stripe charges per your selected interval.
  3. Failed payment: After a failed charge, you have a 7-day grace period during which uploads may be blocked but playback may continue; we do not automatically delete your music (D-37).
  4. Cancellation: You may cancel via the Stripe Customer Portal. Access continues until the end of the current billing period. No pro-rata refunds on voluntary cancel, except where mandatory law requires otherwise (D-38).
  5. Taxes may apply based on your location. Prices are exclusive of applicable taxes unless stated otherwise.

Refunds and Statutory Consumer Rights

These provisions apply in addition to our voluntary cancellation policy above. Where local law gives you stronger rights, that law controls over any conflicting commercial policy in these Terms.

Voluntary Cancellation (Commercial Policy)

Except where mandatory law requires otherwise, we do not provide partial or pro-rata refunds when you cancel a paid subscription before the end of the billing period you already paid for. You keep access through that period (D-38, SUBSCRIPTION_PRORATE_REFUND=false in CONFIG.md).

Service Failure

If Audio Vault is materially unavailable or not as described for an extended period through our fault, contact support@audiovau.lt. We will work in good faith to restore service and, where required by applicable law or equitable practice, offer a refund or account credit for the affected period.

European Union, European Economic Area, and United Kingdom

If you are a consumer in the EU, EEA, or UK, the following apply in addition to any other non-waivable rights:

  1. 14-day right of withdrawal. You may have the right to withdraw from a distance contract within SUBSCRIPTION_WITHDRAWAL_DAYS days without giving a reason. The withdrawal period usually starts the day after the subscription contract is concluded (for example, when you complete paid signup or when your free trial converts to a paid plan, as applicable).

  2. Effect of withdrawal. If you validly withdraw, we will reimburse all payments we received from you for the withdrawn contract without undue delay and in any event no later than SUBSCRIPTION_WITHDRAWAL_REIMBURSE_DAYS days from the day we receive your clear withdrawal notice. We will use the same payment method you used for the original transaction unless you agree otherwise; you will not incur fees as a result of the reimbursement except as permitted by law.

  3. Digital service — early performance. Audio Vault is a digital service that begins immediately when you access your account. Where required by law, we ask you at checkout to request immediate access and to acknowledge that you lose your right of withdrawal once performance has begun during the withdrawal period (D-159). If you do not give that acknowledgment where required, your statutory withdrawal rights are not limited by this clause.

  4. How to withdraw. Send a clear statement of withdrawal to support@audiovau.lt (subject line: “Withdrawal”) or by post to Muse & Machine LLC at 5831 Forward Ave, Suite #360, Pittsburgh, PA 15217 (principal place of business per config/us_entity.json; counsel to confirm before publication). Include your account email and the date of your decision. You may use the EU model withdrawal form if we publish one at checkout; using the form is not required.

  5. Non-conforming digital services. Nothing in these Terms limits remedies you may have under applicable law if the digital service is not supplied as agreed (including repair, price reduction, or termination with refund where the law provides).

Norway

If you are a consumer in Norway, these Terms and your relationship with us are governed by Norwegian law, including the Norwegian Consumer Purchases Act (Forbrukerkjøpsloven) and related rules where applicable (D-158). You have rights including withdrawal and remedies for non-conforming digital content or services as described above. Contact support@audiovau.lt to exercise those rights. Counsel to finalize Norwegian checkout disclosures and any required Norwegian-language summary before go-live (AV-T22).

Other Jurisdictions

If you are a consumer elsewhere, any mandatory cooling-off, refund, or fair-trading rights in your jurisdiction apply to the extent they cannot be waived by contract.

Counsel Review Before Publication

Statutory refund and withdrawal text, checkout acknowledgments, and jurisdiction-specific forms remain subject to qualified counsel review (AV-T22) before linking from signup, checkout, or the Stripe Customer Portal.

Your Content

  1. You retain ownership of music and files you upload. You grant us a limited license to store, transmit, display catalog metadata to you, and deliver files back to you and devices you pair to your account solely to operate your private library. We do not acquire rights to sell, license, or publicly perform your music.
  2. You represent that you have the rights to upload your content for personal storage and playback by you, and that your use does not infringe others’ rights.
  3. Audio Vault is not a public file-sharing, social listening, or distribution platform. You must not use it to make music available to others. See Content Policy.
  4. We may remove content or suspend accounts that violate these Terms or applicable law (including attempts to share, redistribute, or publicly expose stored music).

Service Availability and Changes

We provide the service on an “as is” and “as available” basis. We may modify features, limits, or pricing with notice as required by law. Engineering limits (e.g., per-file size, concurrency) are described in product documentation and CONFIG.md.

Termination

We may suspend or terminate accounts for violations, abuse, or non-payment. You may delete your account; deletion triggers retention and purge periods in the Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Muse & Machine LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data beyond our stated backup and recovery obligations. Counsel to review jurisdiction-specific limits and mandatory consumer rights (EU/UK/Norway).

Governing Law and Disputes

Governing law depends on where you live and whether you are a consumer (D-158):

  1. Norway. If you are a consumer in Norway, Norwegian law governs these Terms, including mandatory consumer protections in the Forbrukerkjøpsloven and related rules. You may bring claims in Norwegian courts where mandatory law allows.

  2. European Union, European Economic Area, and United Kingdom. If you are a consumer in the EU, EEA, or UK, the laws of your country of habitual residence govern to the extent mandatory consumer-protection rules require — including the withdrawal and remedy rights in Refunds and Statutory Consumer Rights above. You may bring claims in your home courts where the law gives you that right.

  3. All other users. For everyone else (including non-consumer business users), these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules that would apply another jurisdiction’s laws.

  4. Counsel review. Class-action waivers, arbitration, small-claims carve-outs, and Stripe checkout withdrawal acknowledgments remain subject to qualified counsel review (AV-T22) before publication.

Contact

Support: support@audiovau.lt (D-156) — product, billing, privacy, abuse, and DMCA / copyright takedown (U.S. Copyright Office designated agent, D-157). Live on iCloud (Sep 7, 2026).

Business entity: Muse & Machine LLC, 5831 Forward Ave, Suite #360, Pittsburgh, PA 15217 (principal place of business per config/us_entity.json).